Contact
Contact CompetRadar
Contact us — we're here to help you defend margin, find product gaps, and run competitive intelligence at the speed your market moves.
Contact
Reach Us Directly
Contact us to discuss your competitive landscape, integration plans, or to learn how CompetRadar fits the way your pricing team operates.
Open Hours
Monday – Friday: 9:00 AM – 6:00 PM (GST)
Sales replies within one business day.
FAQ
Frequently asked questions
Everything you need to know before requesting a demo.
Platform Operations Implementation
How often does CompetRadar refresh competitor data?+
Hourly, twice daily, or daily — set the cadence per rival. Most customers run hourly on top SKUs and daily on the long tail.
Can CompetRadar handle large catalogs?+
Yes. Deployments scale to very large catalogs, with hourly cadence on the priority tier and daily on the long tail.
How does product matching work?+
CompetRadar uses AI matching to connect your SKUs to competitor products. Your catalog data is handled securely.
How are you handling sites that block scrapers?+
A wide residential proxy network, polite crawl rates, and JS rendering keep monitoring reliable across sites.
Where is my data stored? Is it compliant?+
Data is hosted in EU and UAE regions with SOC 2-aligned controls, encryption in transit and at rest, and UAE PDPL compliance built in.
Can I see live system uptime?+
Yes. status.competradar.com publishes live uptime, response time, and incident history.
Can I integrate CompetRadar with my stack?+
Yes. Webhooks for every event in the system, plus integrations with the tools you already use.
