Privacy Policy

1. Introduction

Bootstrapped Ventures LLC ("CompetRadar," "we," "us," or "our"), a company registered in Sharjah Media City (Shams), United Arab Emirates, is committed to protecting your privacy in accordance with the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE data protection regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our competitive intelligence platform and related services. By accessing or using CompetRadar, you consent to the data practices described in this policy.

2. Data Controller

The data controller responsible for your personal data is:

3. Personal Data We Collect

Information You Provide

We collect personal data that you voluntarily provide when registering for an account or using our services:

• Full name and contact details (email address, phone number)
• Company name and business information
• Billing address and payment information
• Account credentials
• Communications and correspondence with us

Automatically Collected Data

We automatically collect certain technical data when you access our platform:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and features used
• Date and time of access
• Referring website addresses

Publicly Available Data

Our platform collects publicly available data from competitor websites as part of our service offering. This includes product information, pricing, and availability from public e-commerce websites.

4. Legal Basis for Processing

In accordance with UAE PDPL, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities
• Contractual Necessity: Processing necessary to perform our contract with you and provide our services
• Legal Obligation: Processing required to comply with UAE laws and regulations
• Legitimate Interests: Processing necessary for our legitimate business interests, provided such interests do not override your rights

5. Purpose of Data Processing

We use your personal data for the following purposes:

• Providing, operating, and maintaining our services
• Processing transactions and managing your subscription
• Communicating with you about your account and our services
• Sending service updates, security alerts, and administrative notices
• Responding to your inquiries and providing customer support
• Improving and developing our platform and services
• Detecting, preventing, and addressing fraud, security issues, or technical problems
• Complying with legal obligations under UAE law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data in the following circumstances:

• Service Providers: With authorized third-party vendors who assist in operating our platform, under strict confidentiality obligations
• Legal Requirements: When required by UAE law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards
• With Your Consent: When you have provided explicit consent to share your data

7. Cross-Border Data Transfers

Your personal data may be transferred to and processed in countries outside the UAE. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses, and that the transfer is necessary for the performance of our contract with you.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security
• Incident response procedures for data breaches

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. When personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.

10. Your Rights Under UAE Law

Under the UAE Personal Data Protection Law, you have the following rights:

• Right of Access: Request access to your personal data and obtain a copy
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain cases
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 14 days as required by UAE law.

11. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

12. Children's Privacy

Our services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable UAE laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Us

For any questions or requests regarding this Privacy Policy or our data protection practices, please contact us: